At Calista Voyages, we aim to make your shopping experience smooth and reliable. We take great care to ensure your orders are processed and delivered with efficiency and attention to detail.

Order Processing
Once your order is placed and confirmed, our team carefully prepares it for dispatch. All products are checked for quality before shipping to ensure you receive items in excellent condition.
You will receive a confirmation message with your order details once your purchase has been successfully processed.

Delivery Method
We currently offer cash on delivery for all orders. Your order will be delivered directly to the shipping address provided at checkout. Please ensure that all shipping details are accurate to avoid delays or delivery issues.

Order Tracking
Once your order has been dispatched, you may receive a tracking number or notification (where available) to help you stay updated on your delivery progress.

Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us immediately at [email protected]. To help us resolve the issue quickly, include your order number and a brief description of the problem. Our team will review your request and offer a replacement or refund as appropriate.

Address Changes
If you need to update your delivery address after placing an order, please reach out to us as soon as possible at [email protected]. We will make every effort to update your details before your order is shipped.

International Deliveries
Calista Voyages proudly serves customers worldwide. Please note that international deliveries may be subject to customs inspections or duties in the destination country. These charges, if applicable, are the responsibility of the customer.

Contact Us
For any questions or concerns regarding shipping, please contact us at [email protected]. Our support team will be happy to assist you.